Privacy Policy
Effective date: July 23, 2025
Punch-Buddy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when we contact you via text message, email, or phone call.
1. Information We Collect
We may collect the following personal information directly from you or through your interactions with us:
Name
Email address
Phone number
Communication preferences
Any other information you voluntarily provide during our interactions
2. How We Use Your Information
We may use your information to:
Respond to your inquiries or customer service requests
Send transactional communications (e.g., confirmations, updates)
Send marketing messages, promotions, and newsletters (if you opt in)
Conduct surveys or gather feedback to improve our services
3. Communication Methods
We may contact you via:
Text message (SMS/MMS)
Email
Phone call
You may receive communications related to:
Service or product updates
Appointment reminders
Order confirmations or changes
Promotional offers (if you have given consent)
4. Consent and Opt-Out
By providing your contact information, you consent to be contacted for the purposes listed above.
You may opt out at any time by:
Text: Replying "STOP" to any SMS message
Email: Clicking the "unsubscribe" link at the bottom of our emails
Phone: Informing our representative that you do not wish to receive further calls
We will honor your request promptly and comply with applicable laws regarding communication preferences.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
6. Sharing Your Information
We do not sell your personal information. We may share it with:
Trusted third-party service providers who help us operate our business (e.g., SMS/email platforms)
Law enforcement or government authorities when legally required
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, please contact us using the information below.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, contact us at:
Punch-Buddy
hello@punch-buddy.com
(720) 437-8333
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date.